FAQ
✅ Will it fit me?
Colvara’s adjustable straps make it suitable for most sizes.
✅ Can I wash it?
Yes – machine washable on a gentle cycle.
✅ Is it comfortable for long wear?
Yes – Colvara collars are designed for all-day wear with soft, breathable materials.
✅ What materials are Colvara collars made of?
Our collars are made from premium cotton blends with a soft finish, ensuring both elegance and durability.
✅ Can I wear it under any outfit?
Absolutely – our collars are versatile and can be worn under sweaters, dresses, blazers, and more.
✅ Do you ship internationally?
Yes, we offer free worldwide shipping on all orders.
✅ How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery takes 5-10 working days, depending on your location.
✅ What’s your return policy?
If you’re not 100% satisfied, you can return your order within 14 days. Please note that return shipping costs are not covered.
Right of withdrawal – 14 days
In accordance with European regulations, you have a period of 14 days from the date you receive
Return eligibility conditions:
• The product may be tried on, but must be returned clean, unwashed, and in like-new condition, with original packaging.
• Items that are damaged, soiled, or clearly worn for extended periods will not be refunded.
Return process:
- Contact us at support@colvara.com with your order number.
- We will provide the return address and instructions.
- Return shipping costs are the responsibility of the customer.
Refund:
• The product price will be refunded within 14 days after receiving and inspecting the returned item.
• Original shipping fees are not refunded.